Murphy Johnson Watches Co. | 6-Month Warranty T&C
6-Month Warranty Terms and Conditions
1. Warranty Coverage:
- This 6-month warranty ("Warranty") covers manufacturing defects in materials and workmanship for watches sold by Murphy Johnson Watches Co. ("Seller"). This Warranty is valid from the date of purchase by the original purchaser ("Customer").
2. Warranty Period:
- The Warranty period is limited to 6 months from the date of purchase.
3. What is Covered:
- The Warranty covers the repair or replacement of components or mechanisms that prove to be defective in materials or workmanship during the Warranty period.
- Battery replacement is covered for the first 30 days from the date of purchase.
4. What is Not Covered:
- This Warranty does not cover damage or defects resulting from:
- Misuse, abuse, or neglect.
- Unauthorized repairs, alterations, or modifications.
- Normal wear and tear, including scratches, dents, and fading.
- Water damage, unless the watch is explicitly labeled as water-resistant.
- Loss or theft of the watch.
- Battery replacement after the initial 30-day period.
- Damage caused by accidents or acts of nature.
5. Warranty Claim Process:
- To initiate a Warranty claim, the Customer must:
- Contact the Seller or an authorized service center and provide proof of purchase.
- Describe the issue and, if possible, provide photographs of the defect.
- The Seller or authorized service center will evaluate the claim and determine whether it falls within the Warranty coverage.
6. Resolution of Warranty Claims:
- If the claim is approved, the Seller will, at its discretion:
- Repair the watch, using new or refurbished parts.
- Replace the watch with a similar model if repair is not feasible.
- The Warranty claim resolution process may take up to 30 days.
7. Policy:
- If the watch is replaced under this Warranty, the remaining Warranty period of the original watch will apply to the replacement watch.
- The Customer is responsible for any shipping or transportation costs associated with sending the watch for Warranty service.
8. Exclusion of Consequential and Incidental Damages:
- To the extent permitted by applicable law, this Warranty excludes any liability for consequential, incidental, or special damages, including but not limited to loss of use, loss of time, inconvenience, or commercial loss.
9. Limitation of Warranty:
- This Warranty is the sole and exclusive warranty provided by the Seller and supersedes any other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose.
10. Governing Law:
This Warranty shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising from or related to this Warranty shall be subject to the exclusive jurisdiction of the courts in Hong Kong.
11. Transferability:
This Warranty is non-transferable and is only applicable to the original purchaser.
12. Modifications to the Warranty:
The Seller reserves the right to modify or amend the terms and conditions of this Warranty at any time, without prior notice. Any changes will be effective upon posting on the Seller's official website.
By purchasing a watch from Murphy Johnson Watches Co., the Customer acknowledges and agrees to abide by the terms and conditions of this 6-Month Warranty. Please keep a copy of the purchase receipt and this Warranty for future reference.
Murphy Johnson Watches Co.
Date of Last Update of Warranty Terms and Conditions
26 Sep 2023
Welcome to Murphy Johnson Watches Co.
We are thrilled to offer you a great selection of authentic and high-quality wristwatches and pocket watches. Our team of watch enthusiasts is passionate about showcasing the history and craftsmanship of watchmaking. Every watch in our collection is carefully inspected and authenticated to meet our high standards.
We offer a wide range of watches from renowned brands like Rolex, Patek Philippe, and Omega. Whether you prefer a classic vintage watch or a modern sports watch, we have the perfect timepiece for you that fits your style and budget. Our team is dedicated to providing you with an unparalleled shopping experience, from selecting the perfect watch to after-sale support.
At Murphy Johnson's Watches, we take pride in providing exceptional customer service and delivering high-quality watches. We believe that our personalized approach has earned us glowing reviews from our satisfied customers. Your satisfaction is our top priority, and we strive to exceed your expectations at every step of the buying process.
As a family business passed down through generations, we bring a wealth of knowledge and experience to the watchmaking industry. Our passion for watches is rooted in our family history, and we are honored to continue the legacy of our predecessors by offering a curated collection of cosigned wristwatches and pocket watches. We believe that every watch has a unique story to tell, and we take pride in sharing those stories with you.
We understand that buying a watch is more than just a transaction; it's an investment in a piece of history and a reflection of your personal style and taste. We believe that a watch is more than just a device that tells time. It's a symbol of your appreciation for craftsmanship and history. That's why we offer only the best and authentic watches, and we are committed to providing you with a memorable shopping experience.
Thank you for considering Murphy Johnson's Watches for your next watch purchase. We look forward to helping you find the perfect timepiece for your collection. From vintage to contemporary, we've got you covered!